December 2025

For many Australians living with disability or mobility challenges, the idea of taking a holiday can feel overwhelming. Coordinating accessible transport, accommodation, activities, and support services requires careful planning, far beyond what a standard travel agency usually offers. That’s where Comfy Travel, one of Australia’s leading NDIS holiday providers, comes in. Specialising in accessible and inclusive travel, Comfy Travel offers tailored holiday planning that blends comfort, accessibility, and personalised support, making it easier than ever for participants to enjoy safe and memorable getaways.  But with so many options emerging across Australia, how do you know which travel agency for handicapped and disability-inclusive travel is the right one for you? This comprehensive guide walks you through everything you need to look for when choosing an agency, from understanding their support model to reviewing their health, safety, and accessibility standards. Whether you’re planning a quick getaway or a fully supported interstate adventure, the right partner can transform your NDIS-funded holiday into a stress-free, empowering experience.  Why NDIS-Supported Holidays Are Growing in Popularity  NDIS participants today enjoy greater flexibility than ever before. Under the right funding categories, individuals can use their NDIS plan to support essential travel needs such as:  Support worker assistance during travel  Accommodation aligned with disability needs  Assistance with daily living while away  Accessible transport and mobility support  Respite-style getaway opportunities  Community participation activities  With proper planning, the NDIS can enable an enriching travel experience that boosts independence, confidence, and social connection. For this reason, specialised NDIS holiday providers like Comfy Travel have become an essential bridge between travel dreams and accessible realities.  Participants now have access to:  Supported holiday packages  Wheelchair-accessible transport  Inclusive accommodation options  Group and individual travel experiences  Tailored support worker services  But the quality of your holiday experience depends heavily on the agency you choose.  What Makes a Travel Agency Suitable for NDIS-Funded Holidays?  A holiday provider for NDIS participants must do far more than organise flights or book hotels. They must be able to support a person’s individual needs, mobility requirements, personal preferences, and daily living routines while ensuring safety, comfort, and enjoyment.  Here are the essential criteria to evaluate before booking. 1. Verify That They Are Experienced NDIS Holiday Providers  Not all travel agencies understand how NDIS funding works. A suitable provider should:  Have hands-on experience working with NDIS participants  Understand NDIS categories such as Core Supports and Capacity Building  Clearly outline what parts of the holiday can be billed to the NDIS  Provide detailed invoices and documentation  Offer advice that aligns with your plan goals  Experienced NDIS holiday providers like Comfy Travel guide you through what is and isn’t claimable. This prevents financial surprises and ensures your holiday aligns with your plan’s purpose.  What to ask  “How long have you been providing NDIS-funded holidays?”  “Can you explain how my funding can be used for this trip?”  “Will you supply NDIS-approved invoices and support documentation?”  A reputable provider will answer these confidently and transparently. 2. Make Sure They Provide Personalised NDIS Holiday Support  Every traveller has different needs. Your mobility requirements, sensory preferences, daily living routines, and social goals must all be considered. That’s why it’s essential to choose an agency that provides NDIS holiday support tailored to your unique circumstances.  A quality agency will offer:  One-to-one support workers  Flexible support levels (from minimal assistance to 24/7 support)  Personal care help  Medication assistance  Community access and engagement  Mobility assistance and equipment coordination  Meal planning and dietary accommodations  NDIS participants should feel safe and supported throughout the journey — not just at the destination.  What to ask  “What level of support can you provide during the holiday?”  “Can support be customised based on my daily routine?”  “Are your support workers trained in disability-specific care?”  3. Look for Transparent, Flexible Holiday Packages Many participants prefer all-inclusive trips, which is why an NDIS holiday package for adults can be a convenient choice. But transparency is key.  A reliable package should clearly outline:  What’s included (accommodation, transport, support hours, etc.)  What’s not included  What is billable under NDIS  What requires out-of-pocket payment  Cancellation policies  Accessibility guarantees  The best providers give you flexibility to adjust activities or support levels without stress.  Red flags  Hidden fees  Vague package descriptions  No breakdown of NDIS vs non-NDIS costs  4. Confirm Accessibility of Accommodation & Activities Accessibility needs vary widely, so your holiday provider must be able to match you with the right accommodation and experiences.  Look for providers that confirm accessibility through:  Verified wheelchair-accessible rooms  Bathrooms with grab rails, roll-in showers, and adequate turning space  Accessible pathways, entrances, and lifts  Transportation that suits your mobility equipment  Activities that can accommodate individual limitations  An inclusive approach ensures participants can enjoy activities like:  Sightseeing  Wildlife experiences  Beach access  Cultural tours  Food and wine excursions  City exploration  Community participation events  A strong travel agency verifies each accessibility detail on your behalf.  5. Choose a Travel Agency With Wheel chair-Accessible Transport Options  Transport is one of the biggest challenges for travellers with mobility limitations. This is why choosing a provider with safe, reliable, wheelchair-accessible vehicles is essential.  Your provider should offer:  Vehicles with ramps or lifts  Space for manual or power wheelchairs  Secure wheelchair tie-downs  Ample room for carers/support workers  Professional drivers trained in disability transport  Comfortable, modern interiors  A dedicated travel agency for handicapped travellers always prioritises mobility accessibility. Door-to-door transport, airport transfers, and transport for excursions should all be included or available on request.  6. Safety, Training & Staff Qualifications Matter Travelling with support requires trust. You must feel confident that the team accompanying you is trained, experienced, and equipped to provide care.  Qualified agencies provide:  Support workers with verified police checks  First aid and CPR certifications  Manual handling and hoist training  Medication administration capability  Experience with intellectual, physical, and sensory disabilities  Clear safety procedures  If you travel in a group package, ensure the support ratio is appropriate and not overstretched.  7. Ask About Their Experience With Your Specific Needs  Disability is not monolithic. Each participant has their own challenges, preferences, and support requirements.  Ask potential providers whether they have experience with:  Wheelchair users  Neurological or cognitive disabilities  Sensory processing challenges  Autism spectrum needs  High physical-support needs  Behavioural support  Older adults with age-related mobility limitations  A suitable agency adapts to the individual, rather than forcing the individual into a preset structure.  8. Read Reviews & TestimonialsFromOther Participants  Participant stories are often the best way to understand the quality of an NDIS holiday provider.  Look for reviews mentioning:  Support worker professionalism  Safety and comfort  Organisation quality  Responsiveness  Accessibility accuracy  Holiday enjoyment and satisfaction  Positive reviews indicate a reliable, participant-focused agency.  9. Evaluate Their Holiday Destinations &

Queensland, with its sun-kissed beaches, vibrant cities, and breathtaking natural wonders, is one of the most appealing destinations for families. For families participating in the National Disability Insurance Scheme (NDIS), a holiday in Queensland can offer both relaxation and adventure, but planning requires careful attention to accessibility, support services, and tailored activities. This is where NDIS holiday providers like Comfy Travel step in, offering customised solutions that make travelling enjoyable, stress-free, and fully supported.  Planning the perfect NDIS family holiday in Queensland goes beyond just booking flights and accommodation. It involves selecting accessible destinations, arranging suitable transport, coordinating support staff, and ensuring every activity is enjoyable for all family members, including participants with disabilities. With the right guidance, your family holiday can become a memorable, empowering experience that everyone looks forward to.  In this guide, we’ll walk you through every aspect of planning a safe, fun, and inclusive NDIS family holiday in Queensland, from choosing the right NDIS holiday packages to coordinating NDIS holiday support and selecting a NDIS holiday package for adults within your family group.  Why Queensland is Perfect for NDIS Family Holidays  Queensland’s unique mix of attractions makes it ideal for families seeking both adventure and relaxation. Some highlights include:  Beach Destinations: The Gold Coast, Sunshine Coast, and Port Douglas are famous for wheelchair-accessible beaches, family-friendly resorts, and water activities.  Theme Parks and Attractions: Places like Dreamworld, Sea World, and Australia Zoo offer accessible rides, transport, and facilities for NDIS participants.  Nature and Adventure: Explore the Great Barrier Reef, Daintree Rainforest, and national parks with accessible walking trails, ferries, and guided tours.  City Experiences: Brisbane offers museums, cultural centres, and accessible public transport for family outings.  Queensland’s combination of natural beauty, modern infrastructure, and accessibility options makes it a leading choice for families looking for an inclusive holiday experience.  Step 1: Choose the Right NDIS Holiday Package  When planning an NDIS family holiday, the first step is selecting a package that suits your family’s unique needs. NDIS holiday packages provide a framework that ensures accessibility, support, and fun are integrated into your trip.  A comprehensive NDIS holiday package may include:  Accessible accommodation options, such as wheelchair-friendly rooms or apartments  Door-to-door transport with wheelchair-accessible vehicles  Trained support workers to assist participants during the holiday  Meal arrangements that accommodate dietary requirements  Planned recreational and leisure activities for all family members  Many providers, like Comfy Travel, offer flexible packages that can be tailored to families with both adults and children who require support. This ensures the holiday remains stress-free, enjoyable, and fully NDIS-compliant.  Step 2: Understand NDIS Holiday Support Options  NDIS holiday support is essential for ensuring participants receive the assistance they need while travelling. This support can vary depending on your family’s specific requirements and can include:  One-to-one or group support from trained staff  Assistance with daily living activities such as meals, medication, and personal care  Transport coordination and wheelchair-accessible vehicles  Social engagement and recreational support  Respite-style breaks for carers and family members  Choosing a provider that offers reliable, flexible, and experienced support can make a world of difference in ensuring everyone enjoys the holiday without stress or interruptions. Comfy Travel excels in providing personalised NDIS holiday support, allowing families to focus on relaxation and fun rather than logistics.  Step 3: Select Accessible Accommodation  Accessibility is key when planning a family holiday for participants with disabilities. When choosing accommodation for your NDIS family holiday, consider:  Wheelchair-accessible entrances, lifts, and bathrooms  Roll-in showers and grab rails  Wide hallways and doorways to accommodate mobility aids  Accessible recreational facilities such as swimming pools, parks, and common areas  Close proximity to attractions and essential services  Providers often have partnerships with hotels and resorts that specialise in accessible facilities. Booking a package through experienced NDIS holiday providers ensures that all accommodation meets the specific needs of your family.  Step 4: Plan Activities That Everyone Can Enjoy  A successful NDIS family holiday balances relaxation with engaging experiences. Queensland offers countless activities that are both accessible and enjoyable for all family members:  Theme Parks: Many major parks offer wheelchair-accessible rides, priority entry, and accessible restrooms.  Wildlife Encounters: Zoos, aquariums, and wildlife sanctuaries often provide guided tours tailored for NDIS participants.  Nature Tours: Beaches, rainforests, and scenic routes with accessible trails and guided support are ideal for families.  Cultural Experiences: Museums, art galleries, and science centres offer interactive, inclusive exhibits.  When booking your activities, make sure your NDIS holiday package or provider can support any specific mobility or care needs during excursions.  Step 5: Arrange Transport and Mobility Support  Transport logistics are critical for any NDIS family holiday. Depending on your needs, your package might include:  Door-to-door accessible transport  Wheelchair-accessible vehicles with tie-downs for manual or powered chairs  Trained drivers familiar with disability support  Coordination for airport transfers, day trips, and excursions  Reliable transport ensures that every member of the family can move freely, safely, and comfortably throughout the holiday.  Step 6: Budget and Funding Considerations  NDIS funding can cover many aspects of your family holiday, but it’s important to plan your budget and understand which costs are claimable. Key considerations include:  Determining which supports and services can be funded under your NDIS plan  Understanding the distinction between recreational and therapeutic activities  Ensuring transparent pricing from the provider  Considering out-of-pocket costs for optional excursions or experiences  An experienced NDIS holiday provider like Comfy Travel can help you navigate these financial aspects and ensure your holiday aligns with your NDIS plan.  Step 7: Safety and Staff Training  Safety should be a top priority when travelling with participants who require support. Make sure your provider offers:  Trained support staff with first aid and disability care experience  Emergency procedures and communication plans  Adequate support ratios for group or family travel  Assistance with medications, mobility, and daily living needs  Well-trained staff not only ensure safety but also help participants feel confident and empowered during the holiday.  Step 8: Personalise Your NDIS Holiday Package for Adults and Children  Every participant has unique needs. While children may require different activities and support than adults, a well-designed NDIS holiday package accommodates everyone. Personalisation options may include:  Separate activity schedules for adults and children  Adjusted support ratios for participants with higher care needs  Dietary and sensory accommodations  Flexible activity planning based on family preferences  A tailored approach ensures that the NDIS holiday package for adults is just as enjoyable and comfortable as activities for younger family members.  Step 9: Read Reviews and Testimonials  When selecting an NDIS holiday provider, it’s helpful to review feedback from other families. Look for testimonials that mention:  Quality of support and assistance  Accessibility and comfort of accommodation  Organisation and communication  Enjoyment of activities for all ages  Overall holiday experience  Providers with consistently positive reviews, such as Comfy Travel, demonstrate reliability and expertise in creating memorable NDIS family holidays. 

Finding the right NDIS holiday package can open the door to meaningful, accessible and enjoyable travel experiences for individuals living with disabilities. Whether you are an NDIS participant, a family member, or a support coordinator, choosing the right holiday option requires understanding what is available, what is funded, and what truly aligns with your goals and comfort. The Australian travel landscape has become increasingly inclusive, making it possible to enjoy safe, supported and memorable holidays that meet your unique needs. Understanding What an NDIS Holiday Package Includes An NDIS holiday package is designed to offer a combination of accessible accommodation, travel assistance, personal support, and activity planning tailored to a participant’s disability-related needs. These packages allow people with disabilities to travel independently or with support, while still receiving the services they rely on daily. Most providers offer fully planned itineraries, 24/7 support staff, adaptive equipment, meals and transport. The goal is to make travel stress-free, empowering participants to explore new places without worrying about logistics or accessibility challenges. What Most NDIS Holiday Packages Cover Supported Travel Assistance: This typically includes help with mobility, routines, personal care and community access, ensuring you are supported from the moment the holiday begins until it ends.   Accessible Accommodation: Providers offer wheelchair-friendly rooms, hoists, ramps and modified bathrooms to make your stay comfortable and safe throughout the trip.   Structured or Flexible Activities: Many packages include curated activities such as sightseeing, cultural tours or beach days, each designed to match your interests, comfort and accessibility needs. Types of NDIS Holidays Available in Australia Australia offers a diverse range of holiday experiences designed specifically for NDIS participants. From beachside breaks and adventure tours to family-friendly escapes, there is a package for every type of traveller. These holidays are created with accessibility at the forefront so that participants of all ages and abilities can enjoy travel safely and confidently. Popular NDIS Holiday Options NDIS Holiday Packages for Adults: These are ideal for adults seeking independence, social engagement and structured activities in a supported environment.   NDIS Family Holiday Packages: These packages allow families to travel together with accessible accommodation and support to help everyone enjoy their time away.   Supported Holidays Under NDIS: These trips include 24/7 support workers who handle mobility needs, medication management and personal routines during the holiday. Choosing a Reliable NDIS Holiday Provider Choosing the right NDIS holiday provider is one of the most important parts of planning your trip. A trusted provider will take the time to understand your needs, preferences, capabilities and support requirements. Transparency is also key, as clear pricing, inclusions and NDIS eligibility details help you avoid unexpected costs and ensure the holiday fits within your plan. What to Look For in a Provider Experience With NDIS Participants: Providers who specialise in disability travel understand the requirements, accessibility considerations and safety measures needed to deliver a smooth travel experience.   Personalised Support Options: Look for providers that allow you to customise support hours, assistance levels and activity schedules based on your comfort and goals.   Range of Destinations & Packages: A good provider will offer multiple locations and holiday styles so you can choose the experience that best suits your interests. Top NDIS Holiday Packages in NSW, Victoria and Queensland Australia’s most visited destinations also offer the best accessibility features, making NSW, Victoria and Queensland highly popular among NDIS travellers. Each state has its own charm, attractions and specialised providers who curate fully supported holiday packages for different needs and mobility requirements. State Highlights New South Wales: NSW is known for its coastal escapes, wildlife parks, accessible beaches and scenic tours tailored for wheelchair users and support needs.   Victoria: Victoria offers cultural trips, art tours, nature retreats and accessible city experiences designed for participants of all ages.   Queensland: Queensland stands out for its tropical adventures, reef-safe tours, accessible theme parks and supported island getaways. Finding Inclusive NDIS Holiday Accommodation Across Australia Accessible accommodation is a core part of any NDIS-funded holiday. From hotels and resorts to specialised disability-friendly stays, Australia offers a wide selection of accessible rooms equipped with essential safety and comfort features. The right accommodation ensures you can enjoy your trip without restrictions or discomfort. Common Accessibility Features Wheelchair-Friendly Layouts: Wide doorways, step-free rooms, and smooth flooring make movement easier for wheelchair users.   Modified Bathrooms: Roll-in showers, grab rails, shower chairs and hoist compatibility help ensure safe and stress-free personal care.   On-site Support Availability: Some accessible stays provide on-site support workers, coordinated care or accessible transport services for added convenience.   Why You Should Use a Travel Agency for People With Disabilities Using a specialised travel agency can significantly reduce the stress of planning a disability-friendly holiday. These agencies are trained to understand accessibility standards, NDIS funding rules and personal support needs, helping you design a travel experience that is smooth, enjoyable and safe. They also communicate directly with accommodation providers, transport companies and activity organisers to ensure every part of your itinerary matches your mobility and care requirements. Key Benefits of Choosing a Specialist Agency Expert NDIS Knowledge: These agencies understand how to align your holiday with your NDIS funding, making the booking process easier and more affordable.   End-to-End Planning: From flights and accommodation to support staffing and activities, everything is arranged for you.   Risk-Free Travel: Specialist agencies anticipate accessibility challenges and create solutions in advance, giving you confidence throughout your trip. Conclusion NDIS holiday packages unlock accessible, empowering and unforgettable travel opportunities for people with disabilities across Australia. Whether you’re looking for a relaxing family break, an adventure-filled getaway or a supported solo trip, the right provider, accommodation and planning can turn your dream holiday into a safe and enjoyable experience. With specialist agencies, inclusive stays and NDIS-friendly tour options available nationwide, now is the perfect time to explore what Australia has to offer with confidence and ease. Frequently Asked Questions 1. Can NDIS funds be used for holidays? Yes, in some situations. NDIS funds may cover

Travelling under the NDIS is not just about going from one destination to another, it is about experiencing freedom in a way that feels safe, supported and emotionally uplifting. For many participants and families, choosing the right NDIS holiday package becomes a journey filled with hope, excitement and meaningful anticipation. You imagine the joy of seeing new places, feeling fresh air, meeting new people and discovering your own capabilities in environments that encourage growth and comfort.  The decision is also emotional because you want every moment of the holiday to feel smooth, warm and manageable, without stress or fear of inaccessibility. The right holiday package should feel like a carefully built experience designed around your needs, your dreams and your comfort. Whether you or your loved one wants a peaceful nature escape or a fun-filled urban adventure, the perfect NDIS holiday package should give you the confidence to travel with ease and the reassurance that support is gently woven throughout the experience. Understanding NDIS Holiday Packages NDIS holiday packages are thoughtfully designed travel experiences that provide accessibility, support and structure for people living with disabilities. These packages hold emotional importance because they allow participants to enjoy travel without the usual concerns around mobility, care needs or unpredictable environments. When a participant or family chooses an NDIS holiday package, they are creating an opportunity to breathe, explore, reconnect and step away from their usual responsibilities.  These holidays are crafted with care, ensuring that support workers, transportation, accommodation and activities align perfectly with the participant’s abilities and comfort levels. The true value lies in the emotional freedom they offer. It becomes a chance to feel inspired, capable and engaged in experiences that build confidence and create lasting memories. Participants often return home with a renewed sense of independence and happiness simply because the holiday gave them space to grow and feel valued. Types of NDIS Holiday Packages Supported holidays offer comprehensive daily assistance for participants who require mobility support or structured care. These trips bring emotional comfort because participants feel guided, safe and encouraged at each step. Many travellers describe these holidays as deeply reassuring because support workers remain close, making activities and transitions feel easy and stress-free. Family holiday packages are perfect for families who want to enjoy a trip together without sacrificing the right level of support for their loved one. These holidays strengthen emotional bonds because everyone gets to relax, have fun and share moments of joy without constantly worrying about care responsibilities. Independent or semi-supported holidays help participants build new skills, make independent choices and gain confidence. Emotionally, these packages create a sense of pride because travellers get to experience freedom while knowing that discreet support is there when needed. Short-term respite holidays support both participants and carers by offering a meaningful break from routines. These breaks often bring emotional relief, helping carers recharge while participants enjoy activities in a safe and uplifting environment. Top NDIS Holiday Packages in NSW, Victoria and Queensland Exploring NDIS holiday packages across Australia gives participants a chance to experience the emotional beauty of diverse landscapes, warm communities and accessible attractions. Each state has a unique emotional appeal. NSW offers a blend of vibrant culture and peaceful scenery. Victoria provides a rich mix of artistic energy and natural escapes. Queensland radiates joy, sunshine and adventure.  For many NDIS travellers, choosing a destination becomes a heartfelt decision based on how they want to feel during their time away. Some want calmness and reflection. Others want stimulation, excitement and connection. The beauty of NDIS holiday packages across these states is that they can match both emotional preferences and support needs, making the holiday deeply fulfilling. NDIS Holiday Packages in New South Wales New South Wales is one of Australia’s most emotionally comforting travel destinations for NDIS participants because it offers accessible attractions, friendly environments and diverse landscapes. Sydney provides the thrill of city life with accessible activities, while regional areas like the Blue Mountains and Coffs Harbour invite travellers into peaceful, scenic surroundings that feel healing and grounding.  Many participants describe NSW holidays as emotionally balanced because they offer just the right mix of excitement, rest and support. Whether enjoying the sea breeze, exploring cultural attractions, or simply relaxing in nature, NSW provides a setting that feels welcoming and deeply rejuvenating. Why Travellers Choose NSW Sydney is ideal for participants who enjoy accessible sightseeing, marine activities and supportive guided experiences. Travellers often say the emotional energy of Sydney makes them feel alive, included and ready to explore without fear. The Blue Mountains create a peaceful emotional environment through breathtaking views, gentle walking paths and inclusive lookouts. These holidays soothe stress and give travellers a sense of calmness that feels refreshing and restorative. Coffs Harbour offers families and participants a comforting coastal experience where accessibility and relaxation blend beautifully. Many say the gentle rhythm of this beach town helps them feel emotionally lighter and more connected to their surroundings. Finding Inclusive NDIS Holiday Accommodation Across Australia Finding the right accommodation is one of the most emotionally significant parts of planning an NDIS holiday because a comfortable environment shapes the entire experience. Participants and families deserve a place that feels safe, warm and welcoming, where accessibility features naturally support daily comfort.  When the accommodation is chosen carefully, travellers can relax deeply, move freely and enjoy the atmosphere without anxiety. Many families share that seeing their loved one settle comfortably into a well-designed accessible room is one of the most heartwarming moments of the entire trip. It sets the tone of relief and reassurance.  Whether the stay is in a hotel, serviced apartment or supported accommodation home, the right space helps participants feel independent while still giving them emotional safety and peace of mind. What to Look For in Accessible Accommodation Requesting real photos, videos or layout details helps remove uncertainty and allows travellers to emotionally connect with the space before arriving. Many families say that seeing the room beforehand makes them feel calmer because they can